We are commited to protecting your privacy.
We are commited to protecting your privacy.
This policy applies to all information Close Brothers Property Finance receives from you, whether you are registering on our website or ordering any of our products. During the course of your use of this website, Close Brothers Property Finance may collect two types of information:
When Close Brothers Property Finance collects information directly from individuals, we obtain the personal information that is needed to provide our goods or services, respond to enquiries, to provide customer service and to fulfil any legal or regulatory requirements. We also obtain personal information as a result of individual's financial transactions with Close Brothers Property Finance or with Close Brothers Property Finance business customers. When we obtain information about individuals from third parties, we use reputable sources, including public repositories. Close Brothers employs appropriate measures to assure the quality of information which we collect.
This personal information may be used in a number of ways:
Within Close Brothers Property Finance, access to personal information is limited to those employees of Close Brothers Property Finance and its affiliates who need it to fulfil their business responsibilities. Vendors and other outside contractors we engage are subject to contractual requirements to ensure personal information is safeguarded. We will disclose personal information in response to a lawful request issued by a court, government agency or regulatory authority with jurisdiction to make that request.
Close Brothers Property Finance may collect information about User's computers, including where available their IP address, operating system and browser type, for system administration.
All information Users provide to Close Brothers Property Finance is stored on Close Brothers' Property Finance secure servers in the UK. Unfortunately, the transmission of information via the internet is not completely secure. Although Close Brothers will do its best to keep confidential and protect your personal data, Close Brothers Property Finance cannot guarantee the security of User's data transmitted to the Site; any transmission is User's own risk. Once Close Brothers Property Finance has received User's information, Close Brothers Property Finance will use strict procedures and security features to try to prevent unauthorised access.
Close Brothers Property Finance is committed to implementing the highest standards of information security to protect the privacy and confidentiality of your personal information. We limit access to your personal information to authorised Close Brothers Property Finance employees. We also maintain physical, electronic, and procedural safeguards to protect the information against loss, misuse, damage or modification and unauthorised access or disclosure.
When we have a direct relationship with individuals, we will strive to make information available to them about the general uses of the information that we collect. This information is made available at the point of sale, through privacy notices on our websites, in other formats that are publicly available or through other means specified by applicable EU legislation and laws.
Close Brothers Property Finance use information held about Users in the following ways:
Where User's data is used to provide Users with information about goods and services which may be of interest, Close Brothers Property Finance will contact Users by electronic means only if they have consented to this.
Users have the right to ask Close Brothers Property Finance not to process their personal data for marketing purposes. Close Brothers Property Finance will usually inform Users if it intends to use their data for such purposes or if it intends to disclose their information to any third party for such purposes. Users can exercise their right to prevent such processing by contacting Close Brothers Property Finance at email@example.com. The Site may, from time to time, contain links to and from the websites of Close Brothers' Property Finance partner networks, advertisers and affiliates. If Users follow a link to any of these websites, they should note that these websites have their own privacy policies and that Close Brothers Property Finance does not accept any responsibility or liability for these policies. Users should check these policies before they submit any personal data to these websites.
Close Brothers Property Finance do not intentionally collect personally identifiable information online from a child under 16 since the Site is not directed at children. Any Users under 16 must get approval from a parent/guardian prior to submitting information. Users without consent are not allowed to provide us with information.
The Act gives Users the right to access information held about them. User's right of access can be exercised in accordance with the Act. If Users would like a copy of some or all of their personal information they should email firstname.lastname@example.org or write to Close Brothers Property Finance at the address given above. Any access request may be subject to a fee to meet Close Brothers' Property Finance costs in providing Users with details of the information it holds about them.
If you believe that any information we hold about you is incorrect or incomplete, you should write without delay to 10 Crown Place, London EC2A 4FT UK. Any information which is found to be incorrect or incomplete will be corrected promptly.
All complaints or concerns and appropriate resolution relating to the practices of handling personal information will be logged. Any complaints should be made to the Assistant Director, Property Finance at the email address given above.
Close Brothers Property Finance will retain the information for as long as it is reasonably considers necessary for the purposes listed above. Once we have processed your transaction, we will only retain your full credit card data if you have asked Close Brothers to do this, to make it easier for you to use the site for repeat purchases.
To enable you to sign in and personalise your online experience Close Brothers Property Finance uses "cookies". A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
To find out how we can help, call today on: 020 7655 3655